Complaints Against Capquest
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What To Do If You Get A Nasty Letter or Phone Call From:
Capquest
Capquest is a debt purchasing company or debt collecting company and is listed in the website of the DBSG (The Debt Buyers and Sellers Group) and/or mentioned in consumer finance forms. They have a legitimate function as debt collections, but there is some indication that some such companies (not necessarily Capquest), and especially the debt purchasing element, go a bit too far sometimes and can make people's lives a misery when those same people are at their most vulnerable. We do not suggest that they are acting outside the law, but getting that letter or phone call is not exactly helpful to you right now.
So the first thing you must do if Capquest is bothering you is not to panic or despair. That's just what they want! They'd love you to call their number and speak to their specially trained sales team for 'advice'. But once you do that you'll be suggestible to whatever they tell you, instead of getting independent advice. While we always say that you should keep an open dialogue with debt collectors, we would recommend that you do so in writing only. This will prevent them 'railroading' you into any action which is not in your best interests, as they so love talking people into doing things on the spur of the moment. Of course, they are only doing their job, but that's hardly a consolation for you in the present situation.
There are several courses that are open to you, and some will suit your own situation better than others. You could use one of these, or even all of them if they are appropriate to your own circumstances.
But first of all, a warning: we DON'T recommend taking out a so-called 'consolidation loan', or at least think carefully if you are offered one. These are fine in some cases, and they look quite rosy in the short term, but they can easily get you in more difficulty than before; after all, this is more debt. Where would you be with this a few years down the line?
A more sensible option, we would suggest, is a debt management plan or even an IVA - which is designed to actually write off a large chunk of your unsecured debt. But you would need to take advice on this and look at your income and expenditure in detail. This option won't suit everyone. There's more on this below.
For a longer term loan you could apply for a 'logbook loan' which many people find a very handy option. It is actually a loan secured on your car, except you get to keep the car and keep the cash as well! That's why some people find it such a good idea, as it unlocks the equity in your vehicle without taking away your means of transport (there's no need to sell the car). To apply for a logbook loan click here.
Yet another option is a no credit-check guarantor loan. This is especially useful because your own credit rating is not looked at; you must find someone else willing to act as a guarantor for you such as a friend or family member. This is an ideal solution if you're at the stage where your credit profile has been downgraded by recent events, etc. So click the following link for Unsecured Loans that don't need you to be credit checked.
If you wanted to try a debt management plan, then we provide a whole-of-market service, with a number of debt management experts on our panel. So whatever your circumstances, your application will find the plan for you, meaning the optimum outcome for your situation. It also means there are no minimum requirements for debt levels or income.
NOTE: If you have at least two accounts in debt, and total debts of £2,000 or more, enter your details below to see if you qualify. (But if you owe less than this, or are on state benefits, then use this link to apply instead.)
DPC Registry. Consumer Credit Licence number 633327.
Name: Capquest
Also Known As: CapquestCo.
Address: Fleet 27, Rye Close, Fleet GU51 2QQ (some kind of accommodation address?)
Telephone: 0870 084 2400
Fax: 0870 084 2400
Email: [user] @capquestco.com
Extra Data:
Get a free QuickCreditScore check by applying here.
Capquest and the Truth About Your Debt
Capquest Ltd is a debt purchasing agent that has purchased the debt account from the original creditor, often a bank for a fraction of the original value and is trying to extort the full sum of the original debt from you.
Capquest Limited will use all sorts of nasty methods to get money out of you so that they can profit from your misery. You may have already experienced bad dealings with them on the phone. They may call you on the phone when they know it is inconvenient or even embarrassing for you and do so unacceptably often. They may send you official-appearing sternly drafted letters or cards threatening to send someone round and collect the full amount or take you to court for the full amount. Other strategies may include saying that they will make a charging order on your property or in some way bring about your homelessness or destitution.
So ask Capquest for a copy of the original contract when you took out your loan or credit card.
More Data On Capquest
If you have any information that you would like honest people to know about Capquest then send us an email in complete confidence and we will try to corroborate it with the clowns involved.
Please be aware that figures entered into the Capquest website webform (above) need to be accurate by law, and to give the best service to you. It is extremely important that you budget for all necessary expenditure including rent or mortgage, council tax and utility bills, etc., and any other necessary outgoings related to the upkeep of your household and in relation to any specific circumstances which may apply to you or your household. This website only collects data on behalf of debt management professionals, from which it will receive affiliate remuneration for data collection only and does not itself engage in any debt management services. Other debt management options are available and may be more suitable. People entering into an IVA or debt management will have this entered on their credit profile and this may affect their ability to get credit in the short term or even in the long term in some cases. It is free to apply from this website; you will be given advice by debt management professionals and a 'cooling off' period, by law, to decide whether or not the debt management plan is suitable for you, and you should be aware that a fee will be chargeable upon a successful arrangement, as with any commercial transaction. Failure to meet the repayments on an IVA or any debt management programme may result in serious consequences, including, but not limited to, bankruptcy. Bankruptcies, CCJs and similar defaults will be entered into a public register and will remain there for a statutory period of not less than six (6) years.
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Take a look at the Insolvency Service's leaflet called 'In Debt', downloadable here.
This Capquest website is part of DPC Registry website group. All rights reserved. Complaints Against Capquest.
